The Chartered Institute of Marketing (CIM) UK

The Chartered Institute of Marketing (CIM) Sri Lanka Region

The Marketer Magazine


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Assessing the Marketing Environment
Toyota Case Study - June 2009

In preparation for the examination you will need to analyse the Toyota Motor Corporation case material provided, in order to prepare both PESTEL and SWOT analyses of the company. You will be given a clean copy of the Case Study on the day of the examination, but you must bring the PESTEL and SWOT analyses with you into the examination. Your written analyses must not exceed FOUR A4 sides and must be submitted with your answer book as appendices on completion of the examination.

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Philip Kotler
Marketing Insights from A to Z (Wiley, 2003)

Today’s central problem facing business is not a shortage of goods but a shortage of customers. Most of the world’s industries can produce far more goods than the world’s consumers can buy. Overcapacity results from individual competitors projecting a greater market share growth than is possible. If each company projects a 10 percent growth in its sales and the total market is growing by only 3 percent, the result is excess capacity. This in turn leads to hypercompetition. Competitors, desperate to attract customers, lower their prices and add giveaways.These strategies ultimately mean lower margins, lower profits, some failing companies, and more mergers and acquisitions.

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